Tuesday, May 20, 2014

SharePoint 2013 Content Index Reset Timeout

SharePoint 2013 Content Index Reset Timeout

Request Timeout when trying to reset the index.

  1. Stop the Windows SharePoint Services Timer service (Found in Windows Services)
  2. Navigate to the cache folder
  3. In Windows Server 2008, the configuration cache is in the following location:
  4. Drive:\ProgramData\Microsoft\SharePoint\Config
  5. Locate the folder that has the file “Cache.ini”
  6. Back up the Cache.ini file.
  7. Delete all the XML configuration files in the GUID folder. Do this so that you can verify that the GUID folder is replaced by new XML configuration files when the cache is rebuilt.
  8. Note When you empty the configuration cache in the GUID folder, make sure that you do not delete the GUID folder and the Cache.ini file that is located in the GUID folder.
  9. Double-click the Cache.ini file.
  10. Select the entire contents of the Cache.ini file and delete it, replacing all the text with the number ’1′. Save the file and close
  11. Start the Windows SharePoint Services Timer service
  12. Note The file system cache is re-created after you perform this procedure. Make sure that you perform this procedure on all servers in the server farm.
  13. Make sure that the Cache.ini file in the GUID folder now contains its previous value. For example, make sure that the value of the Cache.ini file is not 1.

*If the solution above still not fix the problem. restart all server including the SQL DB


  1. This comment has been removed by the author.

  2. works fine for me - after i needed to reset Index (via sharepoint interface) and run a full crawl of data

  3. worked nicely I would never have found this - thank you.

  4. Thank you. After I did this I was able to reset the index successfully. Denke!